{"id":32583,"date":"2013-10-29T13:13:39","date_gmt":"2013-10-29T13:13:39","guid":{"rendered":"http:\/\/blog.regancomm.com\/?p=343"},"modified":"2013-10-29T13:13:39","modified_gmt":"2013-10-29T13:13:39","slug":"troubleshooting","status":"publish","type":"post","link":"https:\/\/regancomm.com\/troubleshooting\/","title":{"rendered":"Troubleshooting"},"content":{"rendered":"

In marketing and PR, you have to wear many different hats.\u00a0 You have to always be there for your client to help get word out about their product and so forth.\u00a0 And you certainly always need to be ready to troubleshoot.<\/p>\n

You may think that simply having your smart phone on you will keep you connected and able to prevent anything from going wrong. But what if you\u2019re in the middle of nowhere with little to no cell service.\u00a0 What do you do?<\/p>\n

This happened recently at a great event I attended with Randolph Engineering, the Matt Light Celebrity Shootout.\u00a0 In the middle of a forest in Rhode Island I was in charge of social media.\u00a0 Right off the bat, the first tweet I composed wouldn\u2019t send, due to lack of service.<\/p>\n

Rule of thumb: don\u2019t panic.\u00a0 Use the one thing that can\u2019t get shut down, your mind.\u00a0 Think it through.<\/p>\n

\u201cHey, I have my laptop, is there wi-fi available?\u201d<\/p>\n

I hunted down four or five people, with the same response: \u201cHey go ask that guy in the blue shirt.\u201d<\/p>\n

After searching for \u201cthat guy in the blue shirt,\u201d \u00a0I ended up at the gun shop.\u00a0 Finally, I got the wi-fi code.<\/p>\n

Success? Not so fast my friend. There was still another speed bump. The wi-fi only works in close proximity to the gun shop.\u00a0 The area I need to cover is over 200 yards away.<\/p>\n

Again, don\u2019t panic.\u00a0 Laptops are called that for a reason, and cameras, of course, have memory cards which are removable.<\/p>\n

The social media updates weren\u2019t as instantaneous as we would have liked, but we worked as a team and got our work done in a timely fashion.<\/p>\n

And we didn\u2019t panic.<\/p>\n

\"pr<\/a><\/p>\n

-Stephen Ciaccio<\/p>\n","protected":false},"excerpt":{"rendered":"

In marketing and PR, you have to wear many different hats.\u00a0 You have to always […]<\/p>\n","protected":false},"author":9,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_crosspost_to_4":false,"_crosspost_to_5":false,"footnotes":""},"categories":[46,33],"tags":[],"acf":[],"_links":{"self":[{"href":"https:\/\/regancomm.com\/wp-json\/wp\/v2\/posts\/32583"}],"collection":[{"href":"https:\/\/regancomm.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/regancomm.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/regancomm.com\/wp-json\/wp\/v2\/users\/9"}],"replies":[{"embeddable":true,"href":"https:\/\/regancomm.com\/wp-json\/wp\/v2\/comments?post=32583"}],"version-history":[{"count":0,"href":"https:\/\/regancomm.com\/wp-json\/wp\/v2\/posts\/32583\/revisions"}],"wp:attachment":[{"href":"https:\/\/regancomm.com\/wp-json\/wp\/v2\/media?parent=32583"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/regancomm.com\/wp-json\/wp\/v2\/categories?post=32583"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/regancomm.com\/wp-json\/wp\/v2\/tags?post=32583"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}